POINTS OF DEPARTURE IN CHIQUILÁ
PRIVATE TRANSFER AND DOOR TO DOOR
The driver will pick you up on the ferry with a blackboard with your name and assist you in the vehicle.
COLECTIVO AEROPUERTO
Three minutes on foot. Leaving the port turn to the right. Next to the taxis.
WHERE TO FIND YOUR SERVICE AT THE AIRPORT
Please keep in mind that by disposition of Federal authorities each transfer has to declare how many passengers it will pick up. Only the number of people declared in your reservation will be allowed to board. Please make sure that the number of passengers is correct. Under no circumstance will additional passengers be allowed to board. The federal fine is $ 2000 USD.
PRIVATE TRANSFERS AND DOOR TO DOOR
The driver will pick you up at the terminal of the arrival of your flight with a blackboard with your name.
FOR COLLECTIVE SERVICE
The meeting point for the collective is the restaurant Welcome Bar (Platforms zone) at TERMINAL 2. You can take the free bus from the airport that goes from terminal to terminal. The bus will only wait 15 minutes after the scheduled departure time.
IN THE CASE OF A CANCELLATION OR CHANGES TO YOUR RESERVATION
Cancellations must be made directly by email: info@transferholbox.com or +52 1 984 136 9340, read the terms and conditions of your reservation below.
Terms and conditions / cancellation policy
All complaints or comments should be directed to Transfer Holbox: info@transferholbox.com.
Delays, no-show or last minute modifications.
For private transfers or door to door services.
From the airport
Private transfers and door to door
In case of flight delay: The transfer will wait for the group at no cost.
In case of cancellation of your flight: The transfer is considered no-show and you can reschedule a second transfer with 50% of the price. You must present evidence of the airline's flight cancellation.
In case of loss of flight: The transfer is considered no-show and a second transfer can be rescheduled with 50% of the original price.
In case of change of flight: The transfer will wait as long as a request is requested with the airline about the delay.
Airport Collective
The collective waits 15 minutes after the scheduled departure. If you arrive late it is considered as no-show and there is no refund.
In case of cancellation of your flight: The transfer is considered no-show and there is no refund.
In case of loss of flight: The transfer is considered no-show and there is no refund.
CANCELLATION Policies:
Up to 48 hours before: a full refund.
48-24 hours before: 50% refunded
24-0 hours before: non-refundable
For COLLECTIVES
No passengers are accepted without reservation online. It will not be allowed to board the vehicle without a prior reservation. The airport collective requires a minimum of two people to leave. If you only reserve a place and there are no more passengers in the group, they will contact you directly by email to notify you of the cancellation from 6 pm to 7 pm the day before scheduled. It is possible to pay as 2 people to be able to perform the service, if at the last hour one more person will leave, 50% of the amount paid will be reimbursed. If we do not have an answer, the service is automatically canceled.
Chiquilá
