Tu Navegador esta des-actualizado, para que el sitio
funcione correctamente porfavor:

Actualiza tu navegador

×

FAQS

How can I book?

Our reservation service is open 24 hours a day, 7 days a week, until 6:00 PM to confirm availability.


Do you offer private transfers?

Yes. We offer private door to door private Holbox island transfers and private standard to Chiquilá, our vans have compartment in the back for luggage.


How can I pay?

You have 3 different ways to pay; pay upon arrival (only in cash, for certain routes and according to availability), payment through Paypal and payments with your credit card through our form on our website.


Do I need a reservation in advance?

You can make a reservation up to 24 hours before 18:00 hrs of the current day for your request to be confirmed. We recommend that you book well in advance in order to provide a better service.


What happens if my flight is delayed?

We will wait until 15 minutes of the arrival time of the passenger. We will still try to move it after this time, but we can not guarantee it since we have other passengers and services to cover, however we will do everything possible to provide the service.


Why should I confirm my departure 24 hours before the transfer?

It is necessary to confirm your departure with us 24 hours before the transfer so that we can be sure that all the information is correct, however it is not mandatory. In case you do not contact us, we will not make any changes and we will keep the data of your original reservation.


How do I know they have my reservation?

Followed by making your reservation you will receive your confirmation via email. The voucher contains the information that you attached at the time of making the reservation. If you do not receive the voucher please contact us at the Office:

+529848752104

Whatsapp:

+529841369340

info@transferholbox.com


How long is my trip?

-Isla Holbox 2.5 hours.

-Hotel Zone in Cancun from 15 to 30 minutes.

-Cancún center / Playa Mujeres / Puerto Juárez - 30 minutes.

-Puerto Morelos - 30 to 45 minutes

-Playa del Carmen - 45 to 60 minutes

-Puerto Aventuras - 1 to 1.2 hours

-Akumal / Tulum / Tulum Hotel Zone (Boca Paila) - 1.5 to 2 hours

-The times are only estimates, everything depends on your destination and traffic.


I left a belong in the van. What I can do?

You will have to call or send an email immediately. Remember that our drivers provide transportation for many passengers throughout the day and their belongings may be lost or picked up by a different passenger if not reported immediately. If an item is forgotten and our driver finds it, he will immediately return it to us.

Reserve NOW! other services

35 USD
Transportation

Shuttle service is the easiest way to get to Holbox from Cancun is a shared transfer to or from the international airport of Cancun Quintana Roo, with this ground transportation service you can go to your destination in a comfortable way and safe.

I WANT IT Transportación 35 USD

Private
Transportation

How would you like to be received on your next arrival in Cancun for a transport at the right time? On your vacation, Holbox Transfer has first class transportation to Holbox Island, Cancun and the Riviera Maya for your convenience.

I WANT IT Transporte Privado

Tours within
Holbox

Have fun knowing one of the most famous islands of the Mexican Caribbean, Holbox Island. In this activity you will find different options to choose according to your tastes and budget.

I WANT IT Tours dentro Holbox

Tours outside of
Holbox

Design your own travel experience with tours, excursions and much more in the Mayan Riviera and the Yucatan Peninsula. Explore between different activities with Holbox Transfer.

I WANT IT Tours fuera Holbox